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How can I contact Pet & Sprout?

You can reach us through our contact form on the website, or email us directly at [email protected]. We aim to respond within 24 hours!

What are the business hours for customer support?

Our customer support team is available Monday to Friday from 9 AM to 5 PM EST. We are closed on weekends and major holidays, but you can still send us a message anytime, and we will get back to you as soon as possible.

Is there a phone number I can call for support?

Currently, we do not offer phone support. However, our email and contact form are monitored closely, and we ensure prompt responses to all inquiries. Your satisfaction is our priority!

Can I return a product if I’m not satisfied?

Yes, we have a 30-day return policy for all products. If you’re not satisfied, please contact us within 30 days of receiving your order, and we will guide you through the return process.

How do I unsubscribe from the newsletter?

To unsubscribe from our newsletter, simply click the ‘unsubscribe’ link at the bottom of any email you receive from us. You can also manage your subscription preferences through your account settings on our website.